Jackie Garratt , BACP

Jackie Garratt is a BACP-registered counsellor and qualified life coach based in the United Kingdom, with eight years of professional experience supporting people through difficult life challenges. She focuses on helping individuals recover a sense of wellbeing and purpose, guiding them to "grow through, what you go through" by exploring what is causing distress and discovering practical ways forward.

Jackie offers a warm, down-to-earth presence and a calm, compassionate manner that helps people feel accepted and at ease. Her practice blends a person-centred foundation with a range of evidence-based methods including Cognitive Behavioral Therapy, Acceptance and Commitment Therapy, and Solution-Focused brief work, alongside life coaching techniques to address mindset and limiting self-beliefs. This flexible approach allows sessions to be tailored to each person’s needs, whether the concerns involve anxiety, stress, trauma, relationship and parenting challenges, grief, addiction, neurodiversity, chronic health conditions, or more complex mental health presentations.

Her background includes specialist training to work with young people and survivors of sexual violence, and many years of community work as a youth and support worker, foster carer, and women’s project coordinator. Jackie is able to work with clients who wish to include their Christian faith in counselling, while also supporting people from a range of beliefs or no faith background. Her experience with families and children informs practical support for parents facing behavioural or developmental issues, as well as adults carrying the effects of earlier life experiences.

Approaches Jackie Uses and Online Therapy Options

Jackie integrates Client-Centred Therapy into her online practice, offering a respectful, non-directive way of working that focuses on understanding each person’s experience and building self-awareness and self-acceptance. This approach is helpful for people seeking emotional support, confidence, and a stronger sense of identity.

She also uses Cognitive Behavioral Therapy - a structured method that helps identify and change unhelpful thought patterns and behaviours - useful for anxiety, depression, and managing stress. Acceptance and Commitment Therapy (ACT) is another element of her work, helping people clarify values and develop psychological flexibility to live more in line with what matters to them despite difficult thoughts or feelings.

Finding the right approach is part of the therapeutic process. Jackie works collaboratively with clients and licensed professionals to determine which methods best match a person’s needs, goals, and preferences, and adapts the plan as the work progresses.

Online therapy with Jackie is offered via video calls, phone sessions, live chat, or text-based messaging, which makes it easier to fit support around work, family, and daily life. These options increase flexibility and accessibility, allowing therapy to continue even when attending in-person sessions is difficult.