Susan Jenner , BACP

Susan Jenner is a licensed therapist in the United Kingdom with 16 years of professional experience. She holds BACP accreditation, which denotes membership of the British Association for Counselling and Psychotherapy and reflects her commitment to recognised professional standards. Her career spans work in a charity providing affordable counselling, support for university students, and a private practice, bringing practical experience across diverse settings.

She practises an integrative approach, blending person-centred listening with cognitive behavioural techniques, psychodynamic insight, Acceptance and Commitment Therapy (ACT), and mindfulness. This flexibility allows her to tailor interventions to each person’s needs, whether the focus is on improving sleep and motivation, building self-esteem and confidence, or addressing trauma and loss. Her work is informed by an emphasis on strengths and practical coping strategies.

Susan believes that each person is the expert in their own story and that existing strengths can be drawn on to overcome difficult challenges. She views the therapeutic relationship as a collaborative process, offering support and empowerment so clients can make chosen changes and move toward a more fulfilling life.

Therapeutic approaches and online care

Susan draws on Acceptance and Commitment Therapy (ACT) to help clients build psychological flexibility by clarifying values and taking committed action; ACT can be useful for people facing anxiety, low motivation, or life transitions. She also uses client-centred therapy, offering empathic, non-directive listening that helps people explore their own goals and gain self-understanding, often supporting issues like self-esteem and relationship concerns. Cognitive Behavioral Therapy (CBT) is another tool in her practice, focusing on practical strategies to identify and change unhelpful thought and behaviour patterns, which can help with sleep problems, anxiety, and mood difficulties.

Finding the right approach is part of the therapeutic process and Susan works collaboratively with each person to determine what fits best based on their needs, goals, and preferences. Together they explore techniques and adapt methods so therapy feels relevant and manageable.

Online therapy offers practical benefits for accessibility and flexibility. Through video calls, phone sessions, live chat, or text-based messaging, clients can engage in therapy from different locations and at times that suit their schedules. These options allow therapists and licensed professionals to maintain continuity of care and to tailor session formats to individual circumstances and preferences.